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Customer Support

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Frequently Asked Questions

Find answers to common questions about using FounderLess, creating proposals, and connecting with team members.

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Send us an email and our support team will get back to you within 24 hours.

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Live Chat

Chat with our support team in real-time during business hours for immediate assistance.

Knowledge Base

Explore our comprehensive guides and tutorials to make the most of FounderLess.

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Frequently Asked Questions

How do I create a new project proposal?

To create a new project proposal, click on the 'Create Your Proposal' button on the homepage or navigate to the 'Add' section from the main menu. Follow the guided process to describe your project idea, and our AI will help structure it into a comprehensive proposal.

How does the AI co-founder work?

Our AI co-founder analyzes your project idea and helps create a structured business plan, identifies required roles, suggests timelines, and helps with resource allocation. It acts as a strategic partner without the need for a traditional CEO, guiding your project from concept to execution.

How do I connect with team members?

Once your proposal is live, professionals can apply to join your project. You can review applications, chat with potential team members, and add them to your project. You can also invite specific professionals by sharing your project link directly.

What is the equity distribution model?

FounderLess uses a contribution-based equity model where team members earn equity based on their actual contributions to the project. The AI helps track contributions and suggests fair equity distribution, which can be adjusted by team consensus.

Is there a cost to use FounderLess?

FounderLess offers both free and premium tiers. The free tier allows you to create basic proposals and connect with a limited number of team members. Our Pro tier provides unlimited proposals, advanced AI features, and priority support for $4.99/month.

How do I upgrade to the Pro tier?

To upgrade to Pro, go to your account settings and click on 'Upgrade to Pro'. You can choose between monthly or annual billing options and complete the payment process securely through our platform.

Our Support Team

Our dedicated support team is available to assist you with any questions or issues you may encounter while using FounderLess. We're committed to providing timely, helpful responses to ensure your success.

With expertise in all aspects of our platform, from project creation to team collaboration, our support specialists can guide you through any challenges you face.

24/7
Support Availability
< 4h
Average Response Time
98%
Customer Satisfaction
FounderLess Support Team

Support Resources

Getting Started Guide

A comprehensive guide to help you start using FounderLess effectively.

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Video Tutorials

Step-by-step video guides for all FounderLess features and functions.

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API Documentation

Technical documentation for developers integrating with our platform.

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Community Forum

Connect with other users to share tips, ask questions, and collaborate.

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Get in Touch

Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.

What Our Users Say

"The support team at FounderLess is incredible. They helped me troubleshoot an issue with my project proposal in less than an hour, and provided additional resources to improve my overall experience."

Sara Moshviq

Sara Moshviq

UX Designer & Project Creator

"I was struggling to understand how the equity distribution worked, and the support team not only explained it clearly but also walked me through setting it up for my specific project needs."

Michael Truong

Michael Truong

Software Developer

"The knowledge base articles are comprehensive and well-written. I found answers to most of my questions without even needing to contact support directly."

Priscilla Nephi

Priscilla Nephi

Marketing Specialist

"I've been using FounderLess for a few months now, and I can't thank them enough for their support and assistance. Their team is always available to answer my questions and help me navigate the platform."

Norm Cohen

Norm Cohen

Product Manager

Need Immediate Assistance?

Our support team is ready to help you with any questions or issues you may have.

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